FAQs
How do Bodiease products work?
Bodiease products are made to help you feel like the best version of yourself. Each item supports comfort, balance, and everyday wellness, making it easier to unwind, reset, and enjoy moments that leave you feeling refreshed, uplifted, and more in tune with your body and routine.
Will Bodiease products help me feel better in my daily routine?
Bodiease products are created to support a healthier-looking, more balanced you. They fit easily into your daily routine and help you feel refreshed, confident, and aligned with the way you want to show up for yourself and for your family each day.
Where are you located?
Our head office is located in Gold Coast, Queensland.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at info@bodiease.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.